Grateful County Digital Consulting's Privacy Policy

Privacy Policy

Last updated: May 2026

This Privacy Policy explains how Grateful County Digital Consulting, a DBA of GIGLIMS LLC, a Wyoming limited liability company (“we,” “us,” or “our”), collects, uses, shares, and protects information when you visit our website, submit a form, schedule an appointment, request information, or communicate with us by email, SMS, phone, or other channels.

1. Scope

This Privacy Policy applies to:

This website and any pages operated by GIGLIMS LLC under the Grateful County Digital Consulting DBA and brand, including opt-in forms, messaging pages, scheduling pages, landing pages, and related online services.

Communications initiated through our forms, widgets, booking tools, chat, email, SMS, and phone

Any marketing, consulting, analytics, automation, or AI-enabled services we provide through this site

2. Information We Collect

A. Information you provide

Name, email address, phone number

Business name, role/title, address (if provided)

Message content, form entries, uploaded files (if any)

Appointment details and preferences

Any other information you submit voluntarily

B. Information collected automatically

IP address, device type, browser type, operating system

Pages viewed, time on page, referring URLs

Approximate location inferred from IP (city/region level)

Cookies and similar technologies (see Cookie Policy)

C. Communications and calling data (when you interact with us)

Email logs (send, open, click, bounce)

SMS logs (send, deliver, reply, opt-out)

Call metadata (time, duration, routing, status)

Voicemail content and call recordings where enabled and permitted

Transcripts and summaries where enabled and permitted

3. How We Use Information

We use information to:

Respond to inquiries and provide requested information

Provide and improve our services, support, and operations

Schedule appointments and send confirmations or reminders

Deliver requested resources, demos, or updates

Operate, maintain, and secure our website and systems

Measure site performance and improve content and user experience

Comply with legal obligations and enforce our terms

4. Legal Bases for Processing

Where applicable, we process information based on:

Consent (for marketing communications and certain cookies)

Performance of a contract or steps taken at your request (to provide services, demos, or support)

Legitimate interests (security, fraud prevention, improving our services and website)

Legal obligations (recordkeeping, compliance, dispute resolution)

5. Messaging, SMS, and Calling Consent

If you provide your phone number and opt in through our forms, you authorize us to contact you at that number. This may include SMS/MMS messages and phone calls, including via automated, AI-assisted, or prerecorded technologies where disclosed and permitted by law.

Message frequency varies

Message and data rates may apply

Consent is not a condition of purchase

You can opt out anytime:

SMS: reply STOP

Email: use the unsubscribe link (if provided)

Or contact us using the details in Section 13

For help, reply HELP.

We maintain records of consent and opt-out status to support compliance and auditing.

SMS consent is obtained through website forms, booking tools, or direct inbound requests.

6. AI and Automated Processing

We may use automation and AI tools to improve responsiveness and service quality, including:

Routing and triage of inbound messages

Summarization of form submissions

Call handling, transcription, and summarization (where enabled)

Drafting responses for human review (where applicable)

We do not use AI to make decisions that produce legal or similarly significant effects about you without appropriate safeguards.

7. How We Share Information

We do not sell your personal information.

We may share information with:

Service providers that help us operate the site and communications (hosting, analytics, email delivery, SMS/voice providers, scheduling, security)

Professional advisors (legal, accounting) as needed

Authorities if required by law, court order, or to protect rights, safety, and security

Business transfers in a merger, acquisition, or asset sale, subject to appropriate protections

Service providers may process information only to perform services for us and must protect it under contractual obligations.

We do not share mobile phone numbers or SMS consent data with third parties for their marketing purposes.

8. Data Retention

We retain personal information only as long as reasonably necessary to:

Provide services and support

Maintain business records and consent logs

Comply with legal and regulatory requirements

Resolve disputes and enforce agreements

Retention periods vary by data type and context.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect information. No system is perfectly secure, and we cannot guarantee absolute security of transmitted or stored data.

10. Cookies and Tracking

We use cookies and similar technologies for essential site operation and, where enabled, analytics and performance measurement. Details are provided in our Cookie Policy.

11. Your Privacy Rights

Depending on your location, you may have rights such as:

Access to the personal information we hold about you

Correction of inaccurate information

Deletion of certain information

Withdrawal of consent for marketing communications

Requesting information about our processing and disclosures

To exercise rights, contact us using Section 13. We may need to verify your identity before fulfilling requests.

12. Children’s Privacy

This site is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us to request deletion.

13. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, contact:

GIGLIIMS LLC DBA Grateful County Digital Consulting

Grateful County Digital Consulting is a DBA of GIGLIMS LLC, a Wyoming limited liability company. All services and communications provided through this website are offered by GIGLIMS LLC under the Grateful County Digital Consulting brand

N GOULD ST STE N
SHERIDAN, WY 82801

Email: [email protected]
Phone: +1 347-657-7914